Frequently Asked Questions

Find the most frequently asked questions about carbon footprint and services for businesses in our FAQ.

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General

How long does it take to set up EC Emissions?
Most companies can set up EC Emissions in under a week. We provide templates, onboarding support, and API documentation to get your reporting up and running quickly.

Have your list of employees ready, our software requires a spreadsheet that includes your employees' emails.

Learn:  How to Create an Employee List (.csv) 🡥
What is Employee Commute (EC) Emissions software for employee commute reporting?
EC Emissions is cloud-based software designed to help companies measure, monitor, and report Scope 3 carbon emissions from employee commuting. It simplifies data collection, calculates emissions based on customized factors, and generates ESG-ready reports.

How carbon emissions are calculated 🡥
Can EC Emissions help improve my company’s CDP score?
Yes. Accurate Scope 3 emissions data, including commute emissions, contributes to stronger CDP responses. EC Emissions provides verified-ready reports that support your disclosures.
Where can I book a demo of EC Emissions?

Learn

What is Employee Commute (EC) Emissions software for employee commute reporting?
EC Emissions is cloud-based software designed to help companies measure, monitor, and report Scope 3 carbon emissions from employee commuting. It simplifies data collection, calculates emissions based on customized factors, and generates ESG-ready reports.
Can I integrate EC Emissions with existing HR or payroll systems?
Absolutely. EC Emissions offers seamless integrations with popular HR platforms, allowing automated data syncing and reducing manual input.
Is EC Emissions compliant with Scope 3 reporting standards?
Yes. EC Emissions supports Scope 3 reporting in line with GHG Protocol standards, CDP questionnaires, and regulatory frameworks like Canada’s Net-Zero Challenge and the EU CSRD.
What types of transportation does EC Emissions track for commute emissions?
EC Emissions tracks a wide range of transportation types: personal vehicles (including fuel type), public transit, cycling, walking, carpooling, company shuttles, and even remote work patterns.
How do I use EC Emissions for employee commute surveys?
The software includes pre-built employee commute survey templates and automated email reminders. Survey data automatically feeds into the reporting engine.

Managing Campaigns

Does EC Emissions offer real-time carbon emissions dashboards?
Yes. Real-time dashboards help you monitor progress, track reductions, and generate custom reports for leadership, auditors, or ESG disclosures.
What’s the best way to reduce employee commute emissions using EC Emissions?
Use the built-in employee engagement tools and incentive tracking features. You can create commuting challenges, promote low-carbon travel options, and track participation.
I want to see which employees have completed their analysis
You can check which employees have completed their analysis by expanding the 'Top Emitters' section on your dashboard. From there, select an entry and hit the eye icon to reveal the entrant's email.
How do I send the analysis to my employees
There are multiple ways to deploy the analysis to your employees. We highly recommend using the automated email method.

See deployment methods 🡥
I want to calculate emissions by department or location
You can calculate emissions by department or location by creating multiple campaigns.

Learn more about campaigns 🡥

Emails

How are emails sent?
Automated delivery: Surveys are sent directly to your employees using the emails from the imported employee list.

Manual delivery: An email template will be provided with the survey link, which you can copy and send manually.
How does EC Emissions protect employee data privacy?
The platform anonymizes sensitive commute data and complies with data privacy regulations. You can view aggregated results without exposing individual employee information.
I'm having trouble with scheduled emails
If the automated email delivery is not reaching your employee's inbox. It's due to your email provider blocking requests from our server. Try the manual email delivery method to ensure delivery to your employees.


Whitelist our email server 🡥
Other deployment method 🡥

Payment

How much does EC Emissions cost?
Pricing depends on company size and number of employees tracked. Contact us for a customized quote based on your business needs.
I ran out of credits
Increase the campaign creation limit by upgrading your subscription plan. You will still be able to access all existing campaigns.

Subscription plans 🡥
Where can I find my billing history
You can find your billing history under the account settings.

Step 1: Click on your profile at the top navigation.
Step 2: Hit 'Account Settings'
Step 3: Hit 'Order History' on the side bar
Cancel my subscription
Please contact us.

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FAQ

FAQ

Find the most frequently asked questions about carbon footprint and services for businesses in our FAQ.